Bigpipe Network Maintenance 14 June 2016

WHAT: scheduled maintenance is taking place between 3 AM and 4 AM on Wednesday 14 June, as part of work we’re currently doing to future-proof our network for IPv6 implementation. WHO: Around 600 customers will be affected. IMPACT: The upgrade should take less...

Bigpipe Scheduled Maintenance 9 June 2016

At around 3:30 AM on 9 June, 2016, we will be performing scheduled maintenance on elements of the Bigpipe network, as part of work to make Bigpipe more reliable, faster, and support more access protocols. More technical details are available at this link. This...

Bigpipe Outage Resolution 8 June 2016

Many Bigpipe customers experienced an outage between 4:30 AM and 10 AM on Wednesday, 8 June 2016. Here’s what happened, and what to do if you are still experiencing connection trouble. We had scheduled maintenance that occurred at the same time as Chorus network...