Bigpipe Network Maintenance 8th April 2019

WHAT: Scheduled maintenance is due to take place between 11:00PM 8th April 2019 and 4:00AM 9th March 2019. WHO: A number of Bigpipe UFB connections around the Pay of Plenty will be affected. WHY: Ultrafast Fibre is performing scheduled maintenance to core network...

Bigpipe Network Issue 22 May 2018

WHAT: An unexpected network outage has occurred as of 11:40am 22 May 2018. WHO: UFB customers in the Palmerston North region may be experiencing trouble getting online. WHY: We have experienced a loss of connectivity between us and Chorus. IMPACT: Customers on UFB in...

Bigpipe Network Maintenance 8 February 2018

WHAT: Scheduled maintenance is taking place between 1 AM and 6 AM on Thursday 8th February WHO: A small number of Bigpipe connections will be affected. WHY: Bigpipe is upgrading network hardware. IMPACT: You will lose connection to the internet for a time from 60...

Bigpipe Network Maintenance 9 December 2016

WHAT: scheduled maintenance is taking place between 1 AM and 6 AM on Friday 9 December WHO: A majority of Bigpipe customer connections will be affected. WHY: Bigpipe is upgrading network hardware at a number of locations. IMPACT: You will lose connection to the...

Bigpipe Network Maintenance 9 November 2016

WHAT: scheduled maintenance is taking place between 1 AM and 6 AM on Wednesday 9 November. WHO: Up to 1000 fibre connections will be affected. WHY: Chorus is upgrading the firmware on a number of ONTs. IMPACT: You will lose connection to the internet for a time from...