Bigpipe Setup Guide for Netcomm NF4V Modem Router (UFB)
Setting up for Bigpipe
UFB Starter, Pro, Elite
To install the router:
- Connect Router to power
- Connect the WAN port on the router to port 1 on your ONT with an Ethernet cable
- Connect Router to computer (i.e.: PC or laptop)
To set the router up for either the UFB Starter, Pro or Elite plan:
- Launch your Web Browser (e.g.: Internet Explorer, Chrome or Firefox).
- Access the modem settings:
- Configure the modem for Bigpipe:
- From the menu on the left, click Advanced Setup.
- Remove all old WAN services if there are any present.
1. Click on WAN service.
2. Tick each interface that is present.
3. Click remove.
- Check to see that there are no old ETH interfaces. If there are, remove them with the steps below:
- Add your new ETH interface.
1. Click ETH Interface.2. Click the Add button under the ETH interface.
- Enter the required settings for your new ETH interface.
- Add a new WAN service.
- Select your new ETH interface.
- Enter a service name if desired.
- Enter a PPP username and password.
- Ensure ppp0.1 is in the left column, and click Next.
- Ensure ppp0.1 is in the left column, and click Next.
Click Save/Reboot
- Click Apply/Save.
- Reboot your router.
- Your router should now restart.
- Your router is now configured for Bigpipe UFB. After your router has rebooted you should be able to browse the internet.
Disclaimer: Our modem guides are just for setting up your Bigpipe connection with these specific models of modem. If something goes wrong during setup we recommend doing a factory reset of your modem and – if necessary – getting in touch with the Bigpipe support team. These guides don’t cover everything your modem can do. If you want to get more in-depth, we recommend starting with Googling your modem model number.
Resetting the Router
If something goes wrong with your router, you can reset the device to the default Factory settings. You will lose any of your customised settings.
To reset the modem:
- Check it is on (i.e.: plugged in with one or more lights lit).
You cannot reset the modem if it is off.
- Use something, like a paperclip, to press and hold the Factory Reset button, which is in between the plug and the USB port.
- Hold for 5 seconds.
- Release the Factory Reset button.
- After a few seconds, the modem will start to reset.
The modem will have reset itself to its original factory settings. Any customised settings will have been lost.