Bigpipe VDSL Setup Guide for Netcomm AC1600 NF8AC VDSL/ADSL2+ Modem Router (VDSL)

VDSL internet connection setup

You’ll need this stuff:

Figure 1. ADSL splitter. (But you won’t need this your home has a DSL port installed.) Many modems sold in NZ have an ADSL splitter included, but if there isn’t one, you should be able to get one from the store where you bought your modem.

Figure 2. DSL cable

Figure 3. The modem’s backside

Figure 4. LAN cable (also called Ethernet cable)

Please follow these instructions to set up your Netcomm AC1600 NF8AC VDSL/ADSL2+ Modem Router for Bigpipe’s VDSL plan.

– Power the modem on and plug the DSL cable (see figure 1) into your splitter, and plug the splitter into the phone jack on your wall (see figure 2 – although some homes have a DSL wall jack. You’ll know it if you see it. If so, use it) Connect the other end into the white DSL port on the back of the modem (see figure 3), and connect the white ethernet cable (see figure 4) into the yellow LAN1 port on the back of the modem and the other end of the ethernet cable into your computer’s LAN / Ethernet port.

Important: If your computer does not have a LAN port, connect to the Netcomm WiFi network and use the wireless security key for the 11N – Netcomm 1569 that you can find on the Wireless security card included in the modem box.

-Please open a web browser e.g Chrome, Firefox or Safari.  Once you have, please type 192.168.20.1 into the address bar and click enter.

-When the below box pops up just enter admin/admin for the username/password and click login

-Once you have click on Advanced setup and then WAN Service

-Tick the Remove box and then click the Remove button

-Once you have done that, click on the Advanced Setup button from the left

-Tick the Remove box and then click the Remove button

– Once you’ve done this, please click on the Advanced Setup then the Layer 2 Interface button and finally PTM Interface.

-Great! Now click on Add, and then Apply/Save – you don’t have to change any settings on this page.

-Now click on WAN Service from the left and then then click the Add button

-Please select the interface from the drop-down menu and click Next

-Make your settings match those in the below image, and click next
-Now enter your PPP username and password. It can be anything that you like (excluding spaces and special characters) – as you can see, my username is Bigpipe

-Click Next three times and then click on Apply/Save

-Please click on DNS from the left

-Please make your settings match the below picture and then click on Apply/Save

Great – you should now be able to connect to the internet 🙂 To set up your Wireless name and password, keep reading. (It’s not required, but we recommend it to secure your network).

Please follow the below instructions to setup your WiFi

-Click on Wireless and then WiFi 2.4Ghz

-Where it says SSID, enter your WiFi name. As you can see, mine is Bigpipe

-Click on Apply/Save. Important: If you were already connected by Wi-Fi, you’ll have been disconnected. Don’t worry! Just find the Wi-Fi network name you just created and connect to it. The password will be the same as before, as written on the Wireless Security Card. We’ll change that password in the next step.

-Once you have done that, click on Security

-Where is says WPA/WAPI passphrase: enter your password

-Now click on Apply/Save.

Important: Just like before, when you change your password you’ll get disconnected from your WiFi network. Just find the network, and reconnect, this time using your new password.

Great, your network is now secure! Happy internetting 🙂

Disclaimer: Our modem guides are just for setting up your Bigpipe connection with these specific models of modem. If something goes wrong during setup we recommend doing a factory reset of your modem and – if necessary – getting in touch with the Bigpipe support team. These guides don’t cover everything your modem can do. If you want to get more in-depth, we recommend starting with Googling your modem model number.