by bigpipe-people | May 22, 2018 | Network Status | 0 Comments
WHAT: An unexpected network outage has occurred as of 11:40am 22 May 2018. WHO: UFB customers in the Palmerston North region may be experiencing trouble getting online. WHY: We have experienced a loss of connectivity between us and Chorus. IMPACT: Customers on UFB in... read more
by bigpipe-people | Feb 19, 2018 | Network Status | 0 Comments
WHAT: Scheduled maintenance is due to take place between 11:00pm 28th February 2018 and 6 AM 1st March 2018. WHO: A number of Bigpipe connections around the South Island will be affected. WHY: Bigpipe is performing scheduled maintenance to core network hardware.... read more
by bigpipe-people | Feb 7, 2018 | Network Status | 0 Comments
WHAT: Scheduled maintenance is taking place between 1 AM and 6 AM on Thursday 8th February WHO: A small number of Bigpipe connections will be affected. WHY: Bigpipe is upgrading network hardware. IMPACT: You will lose connection to the internet for a time from 60... read more
by bigpipe-people | Dec 8, 2016 | Network Status | 0 Comments
WHAT: scheduled maintenance is taking place between 1 AM and 6 AM on Friday 9 December WHO: A majority of Bigpipe customer connections will be affected. WHY: Bigpipe is upgrading network hardware at a number of locations. IMPACT: You will lose connection to the... read more
by bigpipe-people | Nov 4, 2016 | Network Status | 0 Comments
WHAT: scheduled maintenance is taking place between 1 AM and 6 AM on Wednesday 9 November. WHO: Up to 1000 fibre connections will be affected. WHY: Chorus is upgrading the firmware on a number of ONTs. IMPACT: You will lose connection to the internet for a time from... read more
by bigpipe-people | Oct 6, 2016 | Network Status | 0 Comments
Earlier today, we had a very brief outage (it lasted about ten seconds) that affected a reasonable number of customers. Most \ won’t have noticed as most modems will have automatically picked up the connection again, but if your connection is still down, a quick... read more
by bigpipe-people | Aug 22, 2016 | Network Status | 0 Comments
WHAT: scheduled maintenance is taking place on Bigpipe connections from 17 August until the beginning of September. WHO: Any Bigpipe connection may be affected. We are processing customers in batches to provide the least possible interruption to service. Approximately... read more
by bigpipe-people | Aug 10, 2016 | Network Status | 0 Comments
WHAT: scheduled maintenance is taking place between 12:30 AM and 7 AM on Thursday 11 August. WHO: Up to 1000 connections will be affected. IMPACT: There will be instability on your connection between 12:30 AM and 7 AM. You may not be able to connect consistently, or... read more
by bigpipe-people | Aug 1, 2016 | Network Status | 0 Comments
WHAT: scheduled maintenance is taking place between 1 AM and 6 AM on 1, 2, & 3 August, as part of work we’re currently doing to future-proof our network for IPv6 implementation. WHO: Between 100 and 1000 connections will be affected. IMPACT: Your connection will... read more
by bigpipe-people | Jul 5, 2016 | Network Status | 0 Comments
WHAT: Scheduled maintenance is taking place on the Bigpipe network between July 6 and July 21, to allow Chorus to implement software upgrades. WHO: Approximately 1000 customers will be affected in a variety of locations throughout New Zealand. IMPACT: Minor impact.... read more
