Bigpipe Customer Survey 2018 Competition Terms and Conditions 

  1. By participating in this the Bigpipe Customer Survey 2018 (the “Competition”) by Bigpipe Broadband (“Bigpipe”), you confirm that you accept and agree to these competition terms.
  2. The Promoter of the Competition is Bigpipe, a division of Spark New Zealand Trading Limited (“Spark”).
  3. Employees of Spark and Bigpipe are not eligible to win prizes from the Competition, but may still complete the survey.
  4. Entrants must follow the instructions on the email that notifies Bigpipe customers of the competition, and on the Bigpipe Customer Survey 2018 Form, to enter this competition.
  5. Entrants must have fully completed all questions of the Bigpipe Customer Survey 2018.
  6. Only Bigpipe account holders may enter the competition. Bigpipe account holders must enter the exact email address they use for Bigpipe on the Survey in order to be verified. All email addresses that are not verified as belonging to Bigpipe account holders will be ineligible for the prize draw.
  7. Only one entry per Bigpipe account holder is permitted.
  8. Entry to the Competition opens on Monday 12 November 2018 and closes at 11:59 PM, Wednesday 14 November.
  9. Bigpipe is not responsible or liable for any late, lost or misdirected entries or for any problems or technical malfunction which may result in delay or failure to enter you into the draw.
  10. The winners will be drawn at random from the eligible entries.
  11. The prize pool is 5 Sony XB01 EXTRA BASS™ Portable BLUETOOTH® Speakers valued at $59.95.
  12. Bigpipe will endeavour to notify each of the prize winners by email, text or phone. However, if the winner cannot be reached within three working days, we may redraw a new prize winner. If this happens, the original winner who could not be contacted will no longer be eligible for the prize.
  13. Prizes cannot be transferred or exchanged or redeemed for cash. Bigpipe takes no responsibility for entries or prizes that are lost or destroyed.
  14. The decisions of Bigpipe on all matters relating to this Competition are final and no correspondence will be entered into. Bigpipe reserves the right to verify the validity of an entry or a winner’s right to redeem the prize in accordance with these terms and conditions. Bigpipe reserves the right to amend the prizes offered to a similar replacement product.
  15. To the extent permitted by law, Bigpipe excludes any liability it may have to you arising directly or indirectly out of or in connection with this Competition.
  16. Any personal information collected as part of this competition and the Bigpipe Customer Survey 2018 will be held by Bigpipe in accordance with its privacy policy. You have the right to access, update and correct such information.