Bigpipe Network Maintenance 9 November 2016

WHAT: scheduled maintenance is taking place between 1 AM and 6 AM on Wednesday 9 November. WHO: Up to 1000 fibre connections will be affected. WHY: Chorus is upgrading the firmware on a number of ONTs. IMPACT: You will lose connection to the internet for a time from...

Bigpipe Outage Resolution October 6 2016

Earlier today, we had a very brief outage (it lasted about ten seconds) that affected a reasonable number of customers. Most \ won’t have noticed as most modems will have automatically picked up the connection again, but if your connection is still down, a quick...
Bigpipe App Feature Release: Parental Control!

Bigpipe App Feature Release: Parental Control!

For as long as Bigpipe’s been around, there’s been one thing that people have been saying they want more than anything else for their broadband: parental control. The internet might be the best thing ever. But for kids – and parents – it can be a scary...
Good Elite News Everyone!

Good Elite News Everyone!

Alright, Elite customers! It’s almost time to upgrade you from your already-fast 200/200 megabit experience to a blazing-fast next-gen world. (And if you’re not an Elite customer yet, there’s no time like the present!) Naturally, you’ve got...

Max Speed Bigpipe

Bigpipe is very pleased, stoked even, to announce it will begin offering unlimited, naked, max-speed fibre connections for $129 a month Yes! Bigpipe will be upgrading customers on our Elite ($129 per month) plan to Gigabit speeds wherever available 😀...